Fraser Valley Buds (FVB)

At Fraser Valley Buds, we understand that timely and efficient delivery is essential for a seamless shopping experience. After you have completed your payment, it can take up to 40 minutes for us to receive it on our end. If you have sent an e-Transfer or completed an Interac Money Request, Interac may hold your funds, which can result in a "pending" status in your online banking until payment has been cleared.

Once your payment has been deposited, you will receive an email or text message confirming the deposit, and your order status will change to "Processing".

Once you've completed your purchase, your order will be shipped within 1 - 2 business days of being processed from one of our nationwide chains of warehouses.

*Please note: Your order may encounter delivery service interruptions from Canada Post after being shipped. <a href="https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page?icid=display_c_int_hero_covid_102" rel="nofollow noopener noreferrer" target="_blank">Read More</a>

Please note: Canada Post inquiries are handled via a ticketing system. Tickets are dealt with in the order that they are received, and can take 24-48 business hours to be processed.

Same-day delivery is now available in the <a href="http://fvbuds.support/en/articles/8401419-do-you-offer-same-day-delivery-vancouver-the-lower-mainland">Greater Vancouver Area</a>.

Payment has been sent, when will your order ship?

WHAT IS YOUR SHIPPING TIMELINE?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you