PAYMENT & FEES

Why am I being charged tax?

Your order includes Goods and Services Tax (GST) or Harmonized Sales Tax (HST), as required by Canadian law. The tax is based on your shipping address: GST is federal, and HST combines the federal and provincial tax in provinces that use it. You'll see the tax amount at checkout before you pay. Ready to shop? Browse the Fraser Valley Buds shop · See what's on sale

Can I still pay with cash?

We no longer accept cash. We know many of our customers preferred cash for convenience and privacy, so our payment methods, Interac e-Transfer and Request Money, are designed with your discretion in mind. No information about the products you buy is shared with your bank. Thank you for being a loyal customer. We look forward to continuing to serve you discreetly. Ready to shop? Browse the Fraser Valley Buds shop · See what's on sale

What is your payment timeline?

Once you've placed your order with Fraser Valley Buds, please complete your payment within 24 hours. Orders not paid within 24 hours are automatically cancelled, and cancelled orders can't be reinstated, but you're welcome to place a new order at any time. If you send a payment for an order that has been cancelled, we'll add the amount to your account as store credit, which you can use toward a new order. Once you've paid, see I've submitted my payment. What's next? Ready to shop? Browse the Fraser Valley Buds shop · See what's on sale

I've submitted my payment, what's next?

Once you've completed your payment, it can take up to 40 minutes for us to receive it. Interac may hold your funds, in which case the payment shows as "pending" in your online banking until it clears. Once your payment is processed, you'll receive an email confirming the deposit, and your order status changes to Processing. - Shipped orders (Canada Post or other carriers): orders ship within 1-2 business days of payment. - Same-day delivery: for the payment cut-off, delivery window and zones, see Same-day delivery. Tracking: once your order is on its way, you'll get a tracking number by email. Follow it at ParcelTracks. It works with Canada Post and other carriers, including same-day delivery. Please note: there's no need to tell us you've paid. You'll get an email confirmation once your order moves into Processing. Ready to shop? Browse the Fraser Valley Buds shop · See what's on sale